This Privacy Policy describes how Hair Destination Studio collects, uses, and discloses your personal information when you visit Hair Destination Studio’s website or make a purchase. We protect your privacy and strive to ensure that your personal information is handled securely. Please read our privacy policy carefully to understand our practices regarding your personal information.

Contact Information: If you have any questions, would like more information about our privacy practices, or would like to make a complaint, please feel free to use the details below to contact us.

Email: hairdestinationstudio@gmail.com 

Postal address: 

Powai Branch- 611, 6th Floor, Gateway Plaza, Central Ave, Hiranandani Gardens, Hiranandani Garden, Powai, Mumbai, Maharashtra 400076

Malad Branch- Solitaire 1, Shop No. 310, 3rd Floor, New Link Rd, opp. Infinity Mall, Malad West, Mumbai, Maharashtra 400064

Collection of Personal Information When you visit the website, 

We collect certain information about your device, your interactions with the website, and the information required to process your purchase. We also collect additional information when you contact our customer service. In this Privacy Policy, we refer to any information that can identify an individual as “Personal Information.” The personal information we collect and why we collect it is as follows:  

Device information:

Purpose of the collection: To ensure that the website loads correctly and to analyze website usage to improve our website.

Research source: We collect data automatically when you visit our website using cookies, log files, web beacons, tags, and pixels.

The personal data collected includes the web browser version, IP address, time zone, cookie information, websites or products visited search terms, and how you interact with the website.

Order information:

Purpose of collection: To provide products or services, to perform contracts, to process payment information, to arrange shipments, to provide invoices and/or order confirmations, to communicate with you, to screen potential risk or fraud in orders, and to provide our services for information or advertising related to products or services according to your preferences.

Source of collection: I took it directly from you.

Disclosure for Business Purposes: Shared with our processor, Shopify, shipping partners, and payment gateways.

The personal data collected is name, billing address, shipping address, payment information (including credit card number, NEFT details, and PayPal), email address, and phone number.

Minors: This website is not intended for individuals under 18. We do not collect personal information from children. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us at the address above to request deletion.

We employ your Personal Information to comprehend the needs and preferences of our customers, allowing us to provide targeted advertisements and marketing communications that will interest them. Here are the methods we use for behavioral advertising:

Google Analytics: We use Google Analytics to help us understand how our customers use our website. 

Advertising Partners: We share information about your website’s uses, purchases, sales, and interactions with our advertisements on other websites with our advertising partners. Some of this information is shared directly; depending on your location, we may use cookies or similar technologies with your consent.

Shopify Audience: We use Shopify Audiences to display ads on other websites with our advertising partners to target shoppers who may be interested in buying from other Shopify sellers and interested in our products on other of his websites—display ads. We also share information about your use of her website, purchases, and the email address associated with the purchase with Shopify Audiences so that other Shopify sellers can provide relevant offers.

Meta Business: We promote our products and services on platforms such as Facebook, Instagram, and WhatsApp, utilizing your personal information and behavioral preferences on these social media platforms to present you with personalized products and services. 

Use of Personal Information We use your personal information to provide services such as selling products, processing payments, shipping, fulfilling orders, and notifying you of new products, services, and offers.

Lawful Basis If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

Your consent

The performance of the contract between you and the site

Compliance with our legal obligations

To protect your vital interests

To perform a task carried out in the public interest

For our legitimate interests, which do not override your fundamental rights and freedoms

Retention: We will retain your Personal Information for our records when you place an order through the site unless you request its erasure. For more information on your right of erasure, please refer to the “Your Rights” section below.

Automatic Decision-Making: we do not engage in fully automated decision-making using customer data with a legal or otherwise significant effect. Our processor, Shopify, uses limited automated decision-making to prevent fraud, which has no legal or otherwise significant effect on you. Examples of these services include temporary blacklists of IP addresses associated with repeated failed transactions and temporary blacklists of credit cards related to blacklisted IP addresses.

Your Rights: If you are a resident of the EEA, you have the right to access, port, correct, update, or erase the Personal Information we hold about you. To exercise these rights, please contact us using the information provided above.

Cookies We use cookies to enhance your browsing experience and provide our services. Cookies are small amounts of information downloaded to your computer or device when you visit our site. They help us remember your actions and preferences, improving your experience on our site. We employ various types of cookies, such as functional, performance, advertising, and social media or content cookies, to better understand our customers.

Do Not Track: Since the industry does not consistently understand how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes to the Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Complaints If you have any complaints regarding our privacy practices, please contact us using the email or mailing address provided above. If unsatisfied with our response, you can complain to the relevant data protection authority. Please note that the jurisdiction for legal complaints and appeals will be the Bombay High Court and District authorities in Mumbai.

We appreciate your trust inHair Destination Studio and are committed to protecting your privacy and providing transparency regarding the collection, use, and disclosure of your Personal Information.

Consultation Fee: We offer FREE consultation services.